Legal

Refunds

Last updated 28 October 2026

The short version

You can cancel any time from your account, and your plan runs to the end of the period you have paid for. Payments are not refunded as standard: the unused part of a period is not paid back. We do refund when the mistake is ours:

• a charge made twice;
• a charge after a cancellation that had already taken effect;
• a fault on our side that stopped OilAPI working and that we could not fix.

How it works

1. Cancel from your account, if you have not already.
2. Ask for a refund with the form below (it opens a Billing ticket in support). Refunds are only asked for there, never by email.
3. The answer comes in your tickets and by email. An approved refund goes back to the card it came from, through Stripe, and usually shows within 5 to 10 working days.

Partners and disputes

A refund cancels any partner commission on that sale. Please talk to us before opening a card dispute: while a dispute is open, the account can be paused.

Charges

Card charges appear as DEVELOPERDATA.NET. Billing questions: https://developerdata.net/support?tab=charge